General Conditions of Sale (GCS) and Use

  1. Preamble

These general conditions of sale and use (hereinafter the "Conditions") govern the contractual relations between Being Black Hair (hereinafter the "Seller") and any natural or legal person (hereinafter the "Customer") visiting or making a purchase on the site https://www.beingblack.com (hereinafter the "Site").

  1. Acceptance of Terms

By using the Site or placing an order, the Customer unconditionally accepts these Conditions. The Seller reserves the right to modify the Conditions at any time. The applicable Conditions are those in force on the date of the Customer's order.

  1. Products and Services

The products offered for sale are natural hair and associated products appearing on the Site on the day of consultation by the Customer. The descriptions and photos of the products are provided for information purposes only and are not contractual.

  1. Price

Product prices are indicated in Swiss francs (CHF) and include applicable VAT. Delivery costs are indicated separately. The Seller reserves the right to change prices at any time, but products will be invoiced based on the rates in effect at the time the order is validated.

  1. Order

The order is validated once the payment has been made and confirmed. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

  1. Payment

Payment is made online by credit card, debit card, Twint or any other means of payment indicated on the Site. Transactions are secured by an encryption system.

  1. Delivery

The products are delivered to the address indicated by the Customer when ordering. Delivery times are indicative and may vary depending on the destination. The Seller cannot be held

responsible for delivery delays attributable to the carrier.

  1. Withdrawal and Returns

In accordance with Swiss law, e-commerce does not provide for any withdrawal period or other right of return once the order has been placed. However, the code of ethics of the ASSOCIATION DE COMMERCE.SWISS provides that the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to provide reasons or pay penalties.

The product must be returned in the condition it was received, without any trace of use, with all labels, accessories and original packaging. For hygiene and safety reasons, we do not accept the return or exchange of hair that has suffered any alteration or manipulation, without exception. Therefore, for your exchange or return to be accepted, the product must not:

  • Having been brushed (neither with a comb nor with fingers);
  • Having been wet or washed (even if only with water);
  • Having been in contact with products and/or cosmetics of any kind (cream, gel, jelly, perfume, etc.);
  • Having been in contact with the head or one of its accessories (combs, clips, caps, etc.);
  • Have been used, even for a short period of time;
  • Having been dyed or bleached;
  • Has been cut or manipulated;
  • Having cut the lace tulle;
  • For products on sale, an exchange is most often refused.

The refund will be made after receipt and analysis of the returned product. The return costs are the responsibility of the Customer.

  1. Guarantee

The products benefit from the legal guarantee against defects and hidden defects. In the event of non-conformity or defect, the Customer must inform the Seller within 7 days of receipt of the product.

  1. Responsibility

The Seller shall not be liable for any damage resulting from improper use of the purchased products, including damage caused by incorrect application of natural hair. The Seller's liability is in any case limited to the amount of the order.

11 Allergies and Reactions (Disclaimer)

The Seller declines all responsibility in case of allergic reactions or other health problems resulting from the use of the products sold on the Site. Natural hair and other products are made with high quality materials, but the Customer is responsible for checking the compatibility of the products with his skin and hair before any use.

  1. Allergen Information: The Customer should carefully read the product descriptions and ingredient lists provided on the Site. If in doubt about the compatibility of a product with a particular health condition, the Customer should consult a healthcare professional before using the product.
  2. Sensitivity Test : It is recommended that the Customer performs a sensitivity test before the first use of each product, by applying a small amount of the product to a discreet area of ​​skin and waiting 24 hours to observe any reaction.
  3. Customer Responsibility : The Customer is fully responsible for the use of the products and any allergic reactions or other health problems that may arise. The Seller shall not be held liable for any direct or indirect damage related to the use of the products.
  4. Advice and Instructions: The Customer must scrupulously follow the advice for use and instructions provided by the Seller. Improper use of the products may result in
  1. Data Protection

The Customer's personal data is collected and processed in accordance with the Seller's privacy policy and Swiss data protection legislation. The Customer has the right to access, rectify and delete data concerning him/her.

  1. Intellectual Property

All elements of the Site are the exclusive intellectual property of the Seller. Any reproduction or use without authorization is strictly prohibited.

  1. Applicable Law and Jurisdiction

These Conditions are governed by Swiss law. In the event of a dispute, the courts of the Seller's registered office shall have sole jurisdiction.

20 Coordinates

Questions regarding the Terms of Service should be sent to us at XXXX@beingblack.com .

Contact :
 [Company Name]
[Address]
[Phone]
[E-mail]

About

Being Black Hair is the first online store, based in Switzerland, specializing in different textures of natural kinky hair for extensions, weaves and wigs, thus contributing to the beauty and self-esteem of kinky and curly hair.

Much more than hair, it's about regaining self-esteem by rediscovering and breaking beauty stereotypes and standards imposed by society.

Our main products are natural hair that matches the natural texture of our hair, so you can change without ever ceasing to be yourself.

We also offer a range of products, cosmetics and innovative solutions to care for frizzy and curly hair.

Being Black Hair is the authorized distributor of De Benguela which is a renowned Brazilian brand that offers us real options for high quality natural hair and Being Black Hair is proud to work with a trusted brand that, above all, has the same goal.

Being Black Hair is not just an e-commerce, it is a response to a crying need and a celebration of the natural beauty of Afro hair. Thanks to her commitment and vision, creator Danielle Teodoro has managed to transform a personal frustration into a thriving business, bringing concrete and inspiring solutions to thousands of women across Europe and beyond.